Your team closes cases faster. Auditors find nothing missing.
Less time chasing records, more time investigating — every action already documented for the audit.
Free for 14 days · No credit card required
Work your pipeline, not a spreadsheet.
Every open case surfaces in a board your team actually uses — with the controls to move work, not just track it.
Stage-gated workflow
Cases can't skip required reviews — every transition enforces the policy.
Bulk assign & reassign
Reassign across investigators in one click — no one-by-one grinding.
Auto-routing rules
Move intake to the right queue automatically — no manual triage.
Deploy, monitor, and iterate safely
Once live, every automation run is logged. Pause, inspect, or roll back — without touching active cases.
AI case summary
Turn an open caseload into a clear written update — status, risk, and next steps — generated in seconds instead of typed by hand.
Case Intake
Capture every case through a single, centralized workspace. Standardize information, assign ownership, set priorities, and ensure every case starts with complete and accurate data.
Workflow Automation
Automate repetitive tasks with configurable workflows. Route cases, trigger notifications, enforce approvals, and meet SLAs without manual intervention.
AI-Driven Capabilities That Boost Team Productivity
AI Case Triage
Every action on every case — timestamped, attributed, and immutable. Exportable for auditors. Defensible under subpoena. Zero reconstruction needed.
SLA Risk Prediction
Every action on every case — timestamped, attributed, and immutable. Exportable for auditors. Defensible under subpoena. Zero reconstruction needed.
Duplicate Case Detection
When creating a new case, detect similar cases and suggest linking or merging.
Smart Resolution Assistant
When a case is resolved, generate resolution notes and create a knowledge article draft.
One record.
The whole story.
Every intake field, every note, every upload, and every stage transition lives on a single case record — so nothing is reconstructed after the fact.
- Full audit log
- Interaction notes
- Linked cases
Built for
your process.
Every team has different case types, stages, and field requirements. Avikto bends to your taxonomy — without custom code or professional services.
- Custom case types
- Conditional logic
- Validation at stage gates
Filter, sort, and
bulk-act on cases.
Sort by due date, filter by assignee or priority. Reassign hundreds of cases at once. Export for reporting — without pulling a data team in.
- Powerful filters
- Multi-column sort
- Bulk actions
- Export on demand
Bring your worst backlog.
We'll show you the audit trail.
Every action on every case — timestamped, attributed, and immutable. Exportable for auditors. Defensible under subpoena. Zero reconstruction needed.
- Expert-Led Implementation Services
- Enterprise-Class Security & Compliance
- Granular Role-Based Access Controls
- 24×7 Dedicated Customer Support