Set the rule once.
Let every case follow it.
A visual canvas — Trigger → Conditions → Actions — that fires the moment something changes on a case. Build it manually with no code, or let Avia AI generate complex workflows in seconds.
Automation recipes
Save hours with one-click automations
Real case management rules, ready to activate. Customise in seconds, then let Avikto run them every time.
When case is overdue, notify assignee and escalate to supervisor
+ Add to automations
When status changes to Responded, notify case creator
+ Add to automations
When priority becomes High, reassign to Senior Investigator
+ Add to automations
When due date arrives, change status and notify team
+ Add to automations
When email is received, add comment and @mention assignee
+ Add to automations
When case is overdue, notify assignee and escalate to supervisor
When status changes to Responded, notify case creator
When priority becomes High, reassign to Senior Investigator
When due date arrives, change status and notify team
When email is received, add comment and @mention assignee
These are starter rules only — build any automation your policy requires. Start free →
How it works
Build rules that enforce themselves.
Pick a trigger, add your conditions, attach actions. Or simply ask Avia AI to build the workflow for you using natural language.
7 action types
Every response your team would handle manually.
Attach one or more actions to any rule. Each runs instantly when conditions are met — and every run is logged with a timestamp.
- Add to queue
- Change assignee
- Change case priority
- Change due date
- Change case status
- Add comment & mentions
- Send notification
Observability
Deploy, monitor, and iterate safely
Once live, every automation run is logged. Pause, inspect, or roll back — without touching active cases.
Execution history
Every automation run logged per case — Completed, Skipped, or Failed — with triggering field and timestamp. Export to CSV or PDF for compliance reviews.
Upcoming forecast
Preview which cases will trigger a scheduled automation before it fires — based on due dates and start dates. Catch edge cases before they become incidents.
Enable / disable toggle
Pause any automation instantly without deleting it. Flip it on, watch the execution history, and roll back in one click if something is off.
Your team enforces 40 manual rules.
Automate the ones they always forget.
Every missed SLA, every un-reassigned case, every stakeholder who should have been notified — these are rules your team knows but can't enforce consistently at volume. Avikto enforces them every single time.
Build your first automation in 5 minutes.
We'll walk you through the automations civil rights teams and HR investigators use most — or start a free trial and build your own from scratch.
14 days, no credit card. Set up your first automation in minutes.